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Frequently Asked Questions

FAQ

After your payment is verified, it takes up to 48 hours to process and ship your order. 

Once confirmed, your order will be prepared and entrusted to the courier by the following day. From that date, the courier takes 48 hours for delivery in Italy and up to 5 working days for the delivery in Europe and up to 15 days for the rest of the world. 

Once the order has been dispatched you will receive an email with a tracking number. And we will send you email personally your carrier info.

You can ask return if your product is arrived damaged or is different from what you ordered.

If you're not satisfied with the products and want to return, please contact us and we will check your case.

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